These are the topics we cover in this article:
- Introduction to User Management
- User Roles
- User Email Domain
- Invite a User
- Pending Account Status
- Deactivate User Account
Introduction to User Management
Administrators can invite team members, assign user roles and delete user accounts through the Manage Users page under the Admin section of the main menu.
There are 3 types of Fraud.net users:
- data scientist
The administrator has access to all portal features:
- view advanced analytics
- create labels, workflows, and rules
- adjust the business settings
- invite users
- view the dashboard, orders, order lists, and workflow queues
A data scientist only has access to the the advanced analytics.
An analyst has access to the dashboard, orders, order lists, and workflow queues.
User Email Domain
Fraud.net limits all users to specific email domains. The email address of a new user must have a domain that has been entered into the Approved User Domains section of the business profile. For example, if you want to invite a user with the email address email@example.com, then fraud.net must be in the business profile.
Invite a User
To invite a user, choose Admin > Manage accounts in the main menu (see the figure below). In the top-right corner, click Invite Account.
In the popup, choose the account type from the drop-down, enter the email address, first name, and last name. Click the Invite Account button to close the popup and create the new user account.
The user will receive an email message containing a link. Clicking that link will take the user to a page to create an account password.
Pending Account Status
Until the new user finalizes the new account by creating a password, it will remain in pending status. Click the Pending button to see a listing of user accounts that remain in this status. To resend the new account email message to a pending user, click the small refresh icon for that user—as shown in the figure.
Deactivate a User Account
To deactivate an account, click to move the toggle to the off position. The user will be unable to access the account and this account will now appear in the Inactive listing.